Knockout Customer Service

What if I am not completely satisfied with Knockout?

If for some reason you decide Knockout is not for you, just contact one of our customer service representatives by clicking

to initiate a live chat, at 866-950-8431, or email service@knockoutmyacne.com.

What is the Knockout Clear Skin Program?

When you placed your Trial order you were informed that you are signing up for the auto-ship program, and you were notified of the terms of Knockout Clear Skin Program. During the Trial order process, it is up to the customer to either; agree to the service and complete the order, or if you do not agree to the terms, to cancel the order completely.

Trial customers are notified of their auto-ship program enrollment (PRIOR to their FIRST auto- ship charge) in the THREE following ways:

Terms and conditions as stated on our website.
Automatic "welcome" auto-ship e-mails, which are sent along with the order confirmation, that remind customers that they are enrolled in an auto-ship program.
Documentation of auto-ship program is mailed along with trial shipments.

What is the Knockout refund policy?

Click here for the complete Knockout Return Policy

How do I contact Knockout?

Telephone: 866-950-8431

Call Center Hours: 9:00 AM - 5:30 PM EST, Mon-Fri

Email: service@knockoutmyacne.com